Technology Help
DPS Chromebook Troubleshooting First Steps:
Troubleshooting Your Chromebook
DPS Single Sign-On Changes
Recent Changes and improvements to how we logon to DPS Resources
DPS STUDENT DIGITAL ACCESS WALKTHROUGH
https://m.youtube.com/watch?feature=youtu.be&v=GJpEKjsqaz8
HOW TO LOGIN to your Chromebook/ Device, ZSCALER, CLEVER, NCEDCLOUD, and Canvas
https://m.youtube.com/watch?feature=youtu.be&v=GJpEKjsqaz8
STUDENT LOGIN INSTRUCTIONS
https://docs.google.com/document/d/1oWTagjkw-fnJvj4rdABJtYWrys8xKqTPBvJcgQiMxjE/edit
ZSCALER SECURITY LOGIN INSTRUCTIONS
https://docs.google.com/document/d/1-Iu0beA8c9WJRGkh70gVq8uAaCprE05XcEJDLxHfJCs/edit
Verizon HOTSPOT CONNECTION DIRECTIONS
Verizon Hotspot Setup Directions
Please note that where it says PW is “School 123” it should be “school123”
Verizon Hotspot Troubleshooting
Verizon Hotspot Troubleshooting
HOTSPOT CONNECTION DIRECTIONS
How to connect to the Moxee Hotspot
https://docs.google.com/document/d/1xvwDLkLmTERTLCqVHCa7XjcLfn4fGeKFNCg4jirzLwQ/edit
DPS HELP DESK
With the deployment of all these Chromebook devices, DPS now has a help desk to serve you. Please take note of the information below.
HELP DESK INFORMATION
Experiencing technical difficulties with your device? Contact the IT Helpdesk.
Call the IT Helpdesk directly at 919-560-3837 to have an IT Helpdesk staff log in a ticket.
Email: help.desk@dpsnc.net
Enter a self-service web ticket at the following URL:https://helpdesk.dpsnc.net/support/home
DPS Help Desk Technical Support/ Remote Service Satellite Schedule