DPS IT Helpdesk
The DPS Helpdesk, is able to help with passwords from 7 AM-7 PM (M-F) @ (919) 560-3837
DPS Chromebook Troubleshooting First Steps:
Troubleshooting Your Chromebook
DPS Single Sign-On Changes
Recent Changes and improvements to how we logon to DPS Resources
DPS STUDENT DIGITAL ACCESS WALKTHROUGH
HOW TO LOGIN to your Chromebook/ Device, ZSCALER, CLEVER, NCEDCLOUD, and Canvas
STUDENT LOGIN INSTRUCTIONS
ZSCALER SECURITY LOGIN INSTRUCTIONS
Verizon HOTSPOT CONNECTION DIRECTIONS
Verizon Hotspot Setup Directions
Please note that where it says PW is “School 123” it should be “school123”
How to connect to the Moxee Hotspot
DPS HELP DESK
With the deployment of all these Chromebook devices, DPS now has a help desk to serve you. Please take note of the information below.
HELP DESK INFORMATION
Experiencing technical difficulties with your device? Contact the IT Helpdesk.
Call the IT Helpdesk directly at (919) 560-3837 7 AM-7 PM (M-F) to have an IT Helpdesk staff log in a ticket.
Enter a self-service web ticket at the following http://helpdesk.dpsnc.net/support/home
DPS Help Desk Technical Support/ Remote Service Satellite Schedule