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All-Star Service Initiative
Everyone wants good customer service, and a school system should hold the same standards as a business when it comes to providing it. From a friendlier “hello” when you call to a speedier answer to your question – with the ultimate outcome a decidedly more pleasant experience overall – is the goal of the new Durham Public Schools All-Star Service Initiative.
The All-Star Service Initiative will incorporate strengthened customer service standards and the training to support them. DPS is also recognizing professionals who are commended by our customers – parents and community supporters who have frequent contact with our schools and offices.
- Customer Service Standards
- Comment Card - Tell us about your experience
- Most Valuable Professional - Recognize a staff member for providing excellent customer service
