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Parent Assistant Overview

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Parent Assistant allows parents and students to access student information via any Internet connection at work or at home. Parent Assistant uses web access to serve the family and improve the effectiveness of the communication between teachers and parents. It is your choice as a parent if you choose to use this tool; however, this tool does not take the place of direct contact with teachers and staff at the school who work with your child each day.

Key Benefits of Parent Assistant are:

  • Increased Home-School Communication
  • Increased Parent Involvement
  • Real-time Student Progress Reporting (Seven days a week, 24 hours a day)
  • Language choices (English, French, Spanish)
  • Universal and Secure Data Access

You will be able to view the following types of data on your child:

  • Demographics (Depending on custody or living with status)
  • Emergency Contacts (Depending on custody or living with status)
  • Attendance
  • Credits Earned To Date
  • Current Progress
  • Marks/Grades
  • Courses
  • Non-School Days
  • Student Schedule


Parent Assistant gives custodial parents the ability to request changes online for certain Demographic and Emergency Contact information for their children.  If you are the custodial parent and live at the same address as your child/children, you will need only one User ID and Password to access the data on your child/children. In order to receive a Parent Assistant User ID and Password you will need to do the following:

  1. Have one of the following CURRENT VALID PICTURE IDs:
    a.    NC Driver License
    b.    DMV Picture ID
    c.    Credit Union Picture ID
    d.    Passport
  2. Take this current valid picture ID to the school where one of your children attends
  3. Ask to speak with the NC WISE Data Manager

The person you speak with will use your ID to validate the data against the data on your child in NC WISE and if it is valid they will give you a document for you to sign that contains your Parent Assistant User ID and Password.

Instructions on how to use Parent Assistant can be downloaded from this site by clicking on the link for the page titled PARENT ASSISTANT FILES FOR PARENTS.  This page will include a video file you can view as well as a file containing instructions you can download.


If you are not the custodial parent or you do not live at the same address as your child you will need to contact each school where one of your children attends and have them to create a User ID and Password for you in order to access each of your children’s data.  You will have multiple User IDs and Passwords you must use, one for each child.  Non-Custodial parents do not have access to demographic or emergency data on their children.  To acquire the User IDs and Passwords you will need to follow the same procedure as the one listed above for the Custodial Parent.